Client Care
Questions
- What are your pieces made of?
- Our fine jewelry is crafted in 14K gold — yellow, white and rose — and set with diamonds and gemstones.
- How do I care for my jewelry?
- Gently, and it will last a lifetime. See our Care Guide for gold and diamonds.
- Can I see pieces in person?
- Yes — we host pop-ups and private previews. Reach out and we’ll arrange a viewing.
- How do shipping and delivery work?
- We arrange each order individually. Message us and we’ll walk you through the options and timing.
- How do I get in touch?
- The quickest way is a message on Instagram, @aureliabyjulia. We read every message and reply personally.